Spiral Direct Legal

Cookie Policy

/cookies
v1.3 · 1 August 2026

What this portal stores on your device, why, and how to control it. spiraldata.co.uk is a working tool rather than a shop window: there is no advertising, no retargeting and no third-party tracking here.

1. Strictly necessary — always on

These cookies make the portal work. They cannot be turned off, and under PECR they do not require consent because the service you have asked for cannot be provided without them.

Name Purpose Expires
sd_session Keeps you signed in and ties your requests to your account and its trade prices When the browser closes, or 12 hours idle
sd_csrf Prevents cross-site request forgery on order and account forms Session
sd_basket Holds the working basket and order sheet between visits so a part-entered order is not lost 30 days
sd_account Remembers which account and delivery address you are ordering for when your login covers more than one store 90 days
sd_lb Load balancing — routes you to the server holding your session Session

2. Preference

Set only when you change something. They hold no personal data beyond the choice itself.

Name Purpose Expires
sd_view Whether the catalogue opens in list or grid view 12 months
sd_filters Your last-used catalogue filters 30 days
sd_notice Which portal notices and terms banners you have dismissed 12 months

3. Analytics — off until you accept

We measure how the portal is used so we can fix what slows an order down. Analytics are first-party, IP addresses are truncated before storage, and the data is not shared with any advertising network. Nothing is set until you accept in the cookie banner, and you can withdraw at any time.

Name Purpose Expires
sd_an_id Distinguishes sessions so we can see where an order journey is abandoned 13 months
sd_an_ses Groups page views into a single visit 30 minutes

4. What we do not use

  • No advertising or retargeting cookies.
  • No social media pixels or share trackers.
  • No cross-site tracking, and no sale or sharing of usage data.
  • No fingerprinting or device identification beyond the cookies listed above.

5. Controlling cookies

Use the cookie banner shown on your first visit, or the cookie settings link in the footer, to change your analytics choice at any time. Your choice is recorded for 12 months, after which we ask again.

You can also block or delete cookies in your browser settings. Blocking strictly necessary cookies will stop you signing in, and the basket will not persist between visits.

Similar technologies — local storage and session storage — are used for the same purposes and are covered by this policy. The order sheet keeps a local copy of quantities you have typed so a dropped connection does not lose the entry; it is cleared when the order is submitted.

6. Changes

The version and date at the top of this page change whenever a cookie is added or removed. Material changes are notified in the portal.

Spiral Direct Ltd · Spiral House, 29–35 Gladstone Road, Croydon, Surrey, CR0 2BQ · Registered in England and Wales, company number 03713667 · VAT GB731101985 · Registered office: c/o Quantuma Advisory Ltd, Resolution House, 12 Mill Hill, Leeds, LS1 5DQ · In liquidation